Information for trainees and apprentices

Overview of training

As a Trainee or Apprentice, you will study for an accredited, nationally recognised qualification. Community College Gippsland Ltd is the Registered Training Organisation (RTO).


The first step in commencing your training is that you need to be employed as an Apprentice / Trainee on a full time basis, part time may also be applicable to some qualifications.

There is an induction process where your trainer or a representative from Community College Gippsland will guide you through enrolment and your training plan. Once you’ve completed an enrolment form and other documentation, your training will begin.

The Training Plan records the units you will study to achieve your qualification. Generally you will be required to complete a number of compulsory units and a number of elective units, which you may choose. Your trainer will give you details of each of the units.

The Training Plan also records the order in which you will complete your modules, giving each a proposed start and end date.  This gives you a timeframe to work within.
You will be given a copy of the Training Plan.


In most cases, training will be conducted in your work place, which means instead of you leaving work to attend classes, your trainer will come to you. You may be given Learning Guides (workbooks) for each of the units you will be studying. The Learning Guides contain information and activities you will need to complete your training. Your Trainer will visit you regularly (usually once every six weeks) to go through each of the Learning Guides with you, making sure you understand what’s required.

The types of activities in the Learning Guides include:

  • Research and information gathering
  • Short answer questions
  • Case study scenarios
  • Projects
  • Interviewing colleagues


You can negotiate with your trainer how you wish to be assessed. Common methods of assessment include:

  • Observation
  • Written or verbal questions
  • Discussion of work project or Learning Guide activities
  • Portfolios of work samples
  • Simulations, role plays, case studies
  • Discussion or written statements from your workplace supervisor

At the assessment you will be given an outcome of:

  • ‘Competent’ - which means you have successfully completed that unit, or
  • ‘Not Yet Competent’ - which means there are parts within the unit where you need to improve. If you receive a ‘Not Yet Competent’ outcome, your trainer will organise some additional training for you and you will have the opportunity to be re-assessed.

The assessment outcome for each module is recorded on the Assessment Outcome Sheets. Your trainer, your workplace supervisor and you will sign the Assessment Outcome Sheets to verify everyone agrees with your assessment outcome.

The assessment methods and outcomes are also recorded on your Training Plan.

If you disagree with your assessment outcome, or feel the assessment was unfair, you have the right to appeal.

Complaints and Appeals

Community College Gippsland has a fair and equitable process ensuring your complaints and appeals are dealt with constructively.

If you wish to lodge an appeal against an assessment decision, you may do so formally (in writing) or informally.

Community College Gippsland has a policy and procedure in relation to complaints and appeals. If you require a copy, please contact your trainer or call reception on 03 5622 6000

Study Time Requirements

Certificate Levels III, IV and above:

  • all Apprentices or Trainees are entitled to a minimum of three hours per week, averaged over a four week cycle for the purpose of undertaking Structured Training (pro rata for part-time Trainees).

Certificate Levels 1 and 2:

  • all Apprentices or Trainees are entitled to a minimum of 1.5 hours per week averaged over an eight week cycle for the purpose of undertaking Structured Training (pro rata for part time).

Support with Language, Literacy and Numeracy Needs

If you need help with your language, reading & writing or math’s to successfully complete your studies; your Trainer can arrange support through Community College Gippsland’s Adult Literacy Program.  Support may involve attending group classes or individual tutoring, depending on what is best for you.

Australian Apprentices with disability

There is also a Federal Government program to assist Apprentices / Trainees with a Disability. (DAAWS) If you wish to apply for this extra assistance, please contact your trainer or Apprenticeship Centre.

Recognition of Prior Learning

If you have completed study previously and/or believe you already possess the required skills and knowledge, you may wish to apply for Recognition of Prior Learning (RPL). Ask your trainer for an RPL application form.

Community College Gippsland recognises AQF qualifications and statements of attainment issued by other registered training organisations and will automatically grant you credit transfer.

Communication / Contact with Community College Gippsland

Apprentices/Trainees are required to keep in regular contact with their trainer: ie. reply to text messages, emails or phone calls. Apprentices/Trainees are also responsible for contacting their trainer: 

  • If you are not working on the day your visit is due.
  • If you are sick in the morning of the visit and not going to work, please ring or text your trainer as early in the morning as possible.
  • If there is any change to workplace arrangements such as the days you work (if part time);
  • You are absent, on holiday or sick leave where this may affect your training visit or if it is for an extended period.