This course offers the opportunity to gain current skills and knowledge across a broad range of subjects and work effectively in a business environment. Learn how to develop complex spreadsheets and documents, develop marketing and customer service strategies and gain an understanding for recruitment practices and effective leadership skills. This course is your ideal starting point to building a great career.
You can also complete this course as a traineeship.
Classroom-based training at the Warragul campus. We expect 4 hours per week of study outside the scheduled training time. You can join an additional study day with a trainer, weekly at the Warragul Campus, 9am – 1pm by appointment.
The full qualification is 12 units of competence: 6 core units and 6 elective units.
- BSBCRT411 Apply critical thinking to work practices 50 hours
- BSBTEC404 Use digital technologies to collaborate in a work environment 50 hours
- BSBTWK401 Build and maintain business relationships 35 hours
- BSBWHS411 Implement and monitor WHS policies, procedures and programs 50 hours
- BSBWRT411 Write complex documents 50 hours
- BSBXCM401 Apply communication strategies in the workplace 50 hours
- BSBPEF403 Lead personal development 40 hours
- BSBPEF502 Develop and use emotional intelligence 60 hours
- BSBSTR503 Develop organisational policy 60 hours
- BSBHRM417 Support human resources functions and processes 50 hours
- FNSACC412 Prepare operational budgets 40 hours
Select one only from below:
- BSBMKG433 Undertake marketing activities 50 hours
- BSBMED401 Manage patient recordkeeping system 50 hours
- 18 years or older
- hold a minimum of Year 10 or equivalent
- good computer application skills
- attend a pre-enrolment interview. At the interview (1 hour approx.) you will:
- Discuss course requirements and your suitability
- Discuss your general work, learning experiences and, your career and employment pathways
- Complete an online skills review so we can understand your literacy and numeracy levels and discuss the level of study that would be best for you
- Check your eligibility for a Skills First Government-funded place
- Be given a quote for course fees
Qualification entry requirements: Nil
Licensing requirements: Nil
The total course fees listed below are approximate and based on:
- the total unit of competency hours at enrolment for the calendar year (January to December), plus materials and amenity fees
- completion of the full course within 12 months.
Fees for unit enrolments started in 2023 are subject to change.
Fee for service
- Tuition fee (teaching and training) $8.30 per student contact hour
- Course tuition fee $4563.50
- Material fee (resources) $92.95
- Amenities fee $48.50
- Total course fee $4714.95
The tuition fees as published are subject to change given the individual circumstances at the time of enrolment. At the pre-enrolment interview we will give you a Statement of Fees Course Quote for the proposed course of study.
- Professional Business Skills text book (available to buy at enrolment)
- pen and paper
- access to a computer and the Internet
At the time of enrolment and before the course or training starts one of the following payment options must be made. Payment confirms the student’s place in the course.
- Pay all course fees at enrolment
- Commit to a payment plan via direct debit arrangement with EZIPAY
- Material fees cannot be included in the direct debit and must be paid for in full at enrolment.
- A minimum deposit of 10% of the course tuition fees for the units selected for the calendar year.
- Payments can be made fortnightly, or monthly.
Request a payment plan if you require support to pay your course fees.
If you withdraw from your course by written notice within 4 weeks of the date you completed your enrolment/ payment process and up to within 4 weeks of the course commencement date (using the Course Withdrawal form) you will receive a refund on your tuition fee, minus a $50.00 administration fee. A refund of any materials purchased from CCG will be dependent on the condition of the unused materials and is determined by the Director of Education & Training. The form must be submitted to the Customer Service Officer at any CCG campus location or the Director of Education & Training. You are not entitled to any refund if you withdraw after the four week period. If a course is cancelled by CCG at any time during the period of a person’s enrolment, CCG will refund the pro-rata portion of the tuition fees, amenity fees, and fees for materials that have not been used prior to the date of cancellation.
CCG can supply individual language, literacy and numeracy support if needed. Ask about available options at the pre-enrolment interview.
Skills recognition is a generic term used to cover the ways an individual’s skills, experience, knowledge, and qualifications can be formally acknowledged. These may include either Recognition of Prior Learning (RPL) or Credit Transfer (CT).
- Recognition of Prior Learning (RPL): Apply to have your skills and knowledge assessed, with the aim of getting a formal qualification. Request to apply for RPL during the interview process and before enrolment
- Credit Transfer (CT) and National Recognition (NR): Apply for units of a completed accredited course identified as equivalent to the units in the course you are interested. CCG recognises Australian Quality Framework qualifications and statements of attainment issued to students by other Registered Training Organisation’s (RTO’s) within Australia. Request to apply for a Credit Transfer during the interview process and before enrolment
Throughout your study you will complete assessments for each unit of competence against the training you have received. You will receive a Student Assessment Guide that outlines the tasks for each unit of competence that you will be assessed against. You are expected to attempt each assessment task outlined in the Student Assessment Guide. CCG will retain your original work submitted. Once the tasks have been attempted you will receive feedback from your Trainer and Assessor on the outcomes achieved.
Accredited courses and qualifications are continually updated and improved to meet current industry standards. Students enrolled in a course or qualification that is superseded during the time enrolled may need to transition into the new qualification. If required, CCG will discuss this transition with affected students on an individual basis.
If you are studying a Nationally Recognised course in Australia, you need a Unique Student Identifier (USI). Your USI links all your training records and results that you have completed from 1 January 2015 onwards. You need your USI to enrol. Visit www.usi.gov.au for instructions or CCG can provide you with a guide if needed.
To request your student details, submit the 602-1A Student access to records form to your Teacher/Trainer or the Director of Education and Training.
All students receive a Statement of Results, Statement of Attainment or Certificate after completing their study. If required, students can buy:
- a replacement Certificate or Statement of Attainment for a fee of $30; or
- request a copy of the original for a fee of $20
CCG is required to collect and submit data under the National and Victorian data use policy.
For more information on how CCG collects and uses your information refer to :
During your course you will be asked to complete an online student survey. It takes about 10 minutes and gives you the opportunity to tell CCG about your learning experience. As a student of Community College Gippsland, you may also:
- Receive a survey from the National Centre for Vocational Education Research (NCVER)
- Receive an invitation to participate in a project endorsed by the Victorian Government Department of Education and Training (the Department)
- Receive an invitation to participate in the Department’s annual student outcome survey, and/or
- Be contacted by the Department for audit, review or investigation purposes.